The personal data collected automatically by Gig Club (GC) or entered voluntarily by the users is treated according to the procedures listed here below. Gig Club takes your private information seriously. We are committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified when using Gig Club. You can be assured that it will only be used in accordance with this privacy statement.

Gig Club may change this policy from time to time by updating this page. You should check this page now and then to ensure that you are happy with any changes. If you continue to use Gig Club after those changes take place, you agree to the revised policy. Gig Club is not directed to people under 16. If you know a minor child has registered and send his/her personal information to Gig Club without parental consent, please contact us

This policy is effective from December 2018.

What information we collect

Purposes of Personal Data Collected:

The purpose of the treatment of personal information, personal data collected is mentioned hereinafter. Please take a few minutes to read this Privacy Policy so that you understand how we treat your information.

Personal Data Collected:

Information collected directly by Gig Club:

  • . Name
  • . Email
  • . Address
  • . Phone Number
  • . Date Of Birth
  • . Gender
  • . Music Taste
  • . VAT Number
  • . Client IP

How we collect and use the information

User Registration: collects your email and name for signing up purposes. Gig Club also collects other information that enables it to provide its services. Your information is used as follows: i) address - we collect this information to send your members card and other club perks; ii) phone number - we use this to notify you of any last-minute changes to GC events or to invite you to surprise events; iii) date of birth – some events and venues have age restrictions. We use this information to prevent under aged people to buy tickets or apply to these events; iv) gender – Gig Club defends gender equality. When our system sends invites to Gig Club’s Secret Gigs and other exclusive events. GC uses this information to attribute 50% of the invites to women and 50% to men. v) music taste – this data helps Gig Club to determine which bands to book; vii) vat number – used for invoice purposes.

We also collect anonymous information about the usage of our platforms in order to generate analytics report for internal purpose (like develop/improve our products, features and services) and music industry reports.

Cookies and Other Storage Techs:

We use traffic log cookies to identify browsing details. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website by enabling us to monitor what you are searching for and what type of information you are consuming. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Analytics: also uses Google Analytics platform. Google Analytics is a web analysis service supplied by Google, Inc., which utilizes cookies by means of which it collects Personal Information on the User, which is forwarded to, and deposited on, Google's servers in the United States. Google utilizes this information in order to track and examine your use of the website, to prepare reports on the activities of the website for the website operators and to supply other services relevant to the activities of the website and to the use of the Internet. Google does not associate the user's IP address with any other information in Google's possession. Any refusal to utilize the cookies, by selecting the appropriate setup on your browser, may prevent the use of all the functions of this website.

How to control your personal information


You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at We will correct any information found to be incorrect.

The Rights of Interested Parties:

Persons, to which the personal information refers, have the right, at any time, to obtain the confirmation of the existence or not of the information with the Data Controller, to learn about their contents and origin, to verify their accuracy or to ask for their integration, cancellation, update or correction, their transformation into anonymous format or to block any data handled in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the The time expected for response depends on the amount of emails that we are dealing with in the moment.

How we protect users information


We are committed to ensuring that your information is secure. While no data transmission over the Internet is 100% secure from intrusion, in order to prevent unauthorized access or disclosure, we maintain commercially suitable physical, electronic and managerial procedures to safeguard and secure your personal information. However, regardless of our efforts and the device you use to access our services, it is possible that third parties may, unlawfully, intercept or access transmissions or private communications over an unsecured transmission.


Email Tools:

From time to time Gig Club may use your email address to let you know about new features, relevant content to you and changes in our privacy policy or in our terms of use.

Information about the Owner

  • Gig Club, Lda
  • Porto, Portugal


Personal Information:

Any information about a person, an institution, a company or an association, which is, or can be, identified, even indirectly, by reference to any other information including navigation details

Browsing Details:

Details collected automatically from the site, including: the IP addresses or domain names of the computers utilized by the users who connect to the site, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of provenance, the features of the browser and of the operating system utilized by the visitor, the various time details per visit (for instance the time spent on each page) and the details about the path followed within the site with special reference to the sequence of pages visited, other parameters about the operating system and the user's IT environment.


Indicates the subject, to which the personal information and data refers, using the services or the products of the website.

IP Adress:

The Internet Protocol (IP) address is a numerical identification protocol assigned to each device connected to the Internet, it allows a high degree of accuracy in identifying the location from which the user connects to the internet.


A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.